ACTON FINISHING

Growth of UK mass finishing technology into a global market

 

179%

increase in clicks to the website

200 million

search impressions

Growth

into the India, USA and French markets

Supporting ActOn Finishing in crafting and showcasing its brands impressive capability to customers in diverse industries across the globe.

Brand strategy & branding
Digital strategy
Website design
Brand guidelines
Brochure design
PPC advertising
SEO optimisation
User experience design
Multilingual website
Product & service landing pages
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Acton Finishing

Acton Finishing

The challenge

Having successfully created and developed the branding for ActOn Finishing UK, the mass finishing company wanted to branch out further across the globe. To do this, they needed to adopt a multi-channel marketing strategy to reach out and tailor their services to their growing target audience and establish market growth.

Acton Finishing

Acton Finishing

An omnichannel marketing strategy

Our long-standing relationship with ActOn Finishing meant we already had a strong brand strategy, and developing a multi-channel marketing strategy felt like the next step to really help get their products and services to market. We supported ActOn with their marketing strategy, including helping them decide which channels to market for each region (India, Europe and the USA), and ensuring that the brand was used consistently, whilst the messaging was tailored to the different target markets.

Acton Finishing

Spreading the message digitally

Armed with an established identity and a well structured marketing plan, ActOn Finishing has been able to successfully grow their brand by implementing digital marketing in numerous locations, including digital advertising, email marketing, targeted landing pages and country specific websites.

Acton Finishing

Acton Finishing

Acton Finishing

Keeping a finger on the pulse

We work with the brand on a regular basis to ensure that their Google Ads and SEO strategies are constantly optimised to work alongside the latest search and advertising algorithm changes, making sure we’re able to maintain and improve their conversion rate and ROI. This ongoing strategy is what supports the success of the business today.

Acton Finishing

“We’re so pleased with the expertise and continued support from Rawww. ActOn Finishing now has a consistent brand across a multitude of marketing channels, enabling us to grow as the business expands into a global service.”

– Operations Director, ActOn Finishing

OATLANDS PARK HOTEL

Creating a true brand and digital reflection of a 4 star historic hotel

 

162%

increase in impressions

96%

increase in URL clicks

16,000

average sessions per month

A tale of how Oatlands Park Hotel transformed its website to elevate the brand and match the hotel’s experience in order to reflect its timeless luxury and historic charm.

Discovery audit
Website strategy
Brand development
Website design and UI
Website development
Event branding
SEO optimisation
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The challenge

In order to match the premium experience that guests feel while entering the beautifully British manor hotel, the overall brand style and website needed to mirror it to tie everything together. To reach its full potential, the Oatlands Park Hotel website needed to address its user experience challenges so that guests could navigate the site effectively and increase conversions.

Oatlands

Oatlands

A website that sells timeless luxury

Having audited the brand, it was clear from both the internal team at Oatlands, and the data driven insight we gathered that the website was the key component in letting the brand down. The content was difficult to locate, making it less user-friendly, resulting in reduced conversion rates for rooms, events, weddings, and table reservations.

We redesigned the architecture and aesthetic of the website, with the goal of providing a seamless user experience. The relaunch ensured that it was a true reflection of the Oatlands experience, which is a hybrid of history and luxury, and told the iconic story of Henry VIII.

Oatlands

Oatlands

Not your average hotel

The website needed to convey the hotel’s true British country charm, located in a convenient location, to encourage customers to book not just a modern countryside escape, but an experience for weddings, celebrations and corporate events. The revived website emphasises that Oatlands isn’t your average hotel, ensuring those who are booking a stay appreciate how special this hotel truly is.

Oatlands

Oatlands

Oatlands

Bringing it all together

The redesign of other marketing materials for Oatlands became necessary as a result of the website revisions and updated house style being rolled out, in order to bring the brand together as one. This included advert publications and event branding to ensure the message and brand were consistent throughout the journey to the website from other avenues, leaving a lasting impression.

With a unique and consistent style that can be applied to all marketing materials, Oatlands now stands out from the competitive landscape, locally and nationally. The new branding effectively captures the brand’s charming personality, their dedication to customers and their sophisticated character.

Oatlands

“With our new modernised website, the hotel is now a true brand that not only delivers a seamless customer experience, but also reflects 4 star luxury and history.”

– Marketing Manager, Oatlands Park Hotel 

ESPO

Empowering ESPO’s internal team with consistent framework guidelines

Creating a set of branded guidelines for ESPO’s in-house team, to help them consistently apply their refreshed frameworks branding and stand out in a crowded market.

Framework brand development
Framework brand guidelines
Framework brochure design
Photoshoot
Campaign concepts
Campaign strategy
Digital assets
Social media assets
Brand messaging
Photography direction
Photography production
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The Challenge

When ESPO realised that their internal team required a visual platform to help them apply their branding, they came to us looking for a set of branded guidelines that would enable their marketing to be consistent. Their previous branding across their marketing channels lacked consistency, due to their simple style guide, and ESPO needed help improving this to ensure their brand is represented in the best light. We offered a much needed fresh perspective, as the team were too close to the brand to decide where improvements could be made. The procurement business also wanted to refresh their look in order to stand out in the buying sector, and remind customers of their 40 years experience as a specialist procurement partner.

ESPO

A one-stop solution

With 120 frameworks and bespoke procurement solutions, the public sector owned company needed branding that encompassed the full breath of their services, and represented the key USPs of the business. We audited their brand to help us provide the insight that informed the direction of the project.

A rebrand that values people

As experts in procurement, we created a strapline that resonated with their people, ‘The buying people’. Supported by a team of specialists, it was essential that the rebrand put the team centre stage. We carried out a lifestyle photoshoot with the ESPO team, providing them with a range of photography material that can be used across various marketing channels, including their recent marketing campaign. Other messaging included procurement ‘Done properly’ by ESPO, to reinforce and reassure their customers of their skills, reliability and experience.

Assets that support ESPO’s in-house team

After setting the tone with their procurement brand guidelines, we worked with ESPO to create a digital marketing campaign that focused on the brand’s key USPs. With a set of digital assets that centre around a search bar to emphasise ESPO’s wide variety of frameworks, this also highlighted how quick and easy it is for buyers to find the perfect public sector framework. The assets created allowed ESPO’s in-house team to deliver an effective marketing campaign, enabling them to apply consistent branding across all marketing materials.

Having refreshed the framework branding and provided the ESPO team with a set of branded guidelines to follow, they are able to consistently apply the branding throughout their marketing communications. The framework branding is modern, strong and represents everything the procurement brand stands for.

“Rawww have been fantastic with supporting our framework brand refresh. From the audit to the design concepts, and the implementation of the final design across our marketing, they made the process pain-free and fun!”

– Marketing Campaigns & Brand Manager, ESPO

COOMBE ABBEY

Inspiring everlasting experiences with a content-led website

Content-led website design

80%

increase in new users

4 Million

page views per year

6,800

annual website conversions

The tale of how Coombe Abbey offered customers a complete brand experience, bringing together the beautiful hotel and grounds into one online destination.

Discovery audit
Brand development
Brand guidelines
Tone of voice
Website strategy 
Content strategy 
Bookings integration 
Event online shop
Bespoke Inspire Me tool
Hotel photography
Website WordPress development & design
Content marketing

Content-led website design

Content-led website design

The challenge 

Coombe Abbey, a historic four-star hotel, wanted to reposition the brand as a ‘destination’ for everyone, promoting the wide variety of things to do. From medieval events, to the 500-acre country park, and the new Go Ape tree tops adventure, the website needed to encompass all the activities and experiences available for visitors and guests to enjoy.

Content-led website design

Inspiring the perfect stay

To satisfy user intent, the new content-led website had to be easy to navigate and provide a more modern and holistic approach in presenting everything there is to do at Coombe Abbey, putting the venue on the map nationally as a standout destination. 

To ensure visitors to the website were able to quickly find relevant information, we created a bespoke Inspire Me tool, to allow users to tailor their perfect visit to their own interests. Whether they’re looking for a romantic weekend away for two or a unique family experience.

Boosting direct bookings 

To encourage more direct bookings, we integrated multiple online booking systems, making the booking experience seamless and consistent. The Coombe Abbey shop was also updated, offering customers the chance to purchase merchandise, gift vouchers, event tickets and the on-site florist products in one centralised place without having to leave the website.

Content-led website design

Content-led website design

Content-led website design

Content-led web design

The family hotel in Warwickshire

To attract more families to the hotel, Coombe Abbey developed new family-orientated packages. We provided branding support for the new sub-brand ‘Coombe Families’ and created a ‘Coombe Family Magic’ style guide, informing how to consistently use the new sub-brand digital assets on the website and social media. 

We also conducted a photoshoot for the hospitality brand, to capture the hotel and park in its best light. This provided their marketing team with a bank of images that they have been able to use across a variety of platforms.

Branding

Content-led website design

“Rawww have helped showcase Coombe Abbey Hotel as a destination with our new website design. The team were always friendly and provided well-researched industry insight from which we could make informed decisions. ”

– Managing Director, Coombe Abbey

TRUE TRAVELLER

An aspirational brand for the aspirational traveller

To help True Traveller maintain its standout position in a fiercely competitive market and stay connected with its adventurous audience, through updating and refocusing the brand and website.

Brand guidelines
Brand development
User experience design
Front-end development
Email marketing
Document branding
Press advertising
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True Traveller

True Traveller

Travel insurance designed by travellers

The True Traveller was originally established in 2010 as a company specialising in adventure holidays by three traveller friends. As each knew the importance of having really good travel insurance, they also set up their own insurance scheme alongside the adventure holidays.

Today, True Traveller offers three core insurance policies created by travellers for holidaymakers, adventure travellers and backpackers. The team approached Rawww to help develop their brand and website to stay inline with audience expectations and increase conversions online.

True Traveller

Branding to inspire safe travel

Our creative strategy for True Traveller’s branding refresh focused on how to connect with seasoned travellers who are looking for more than just standard travel insurance.

We knew the target audience would be curious about exploring new landscapes and through the use of inspiring photography of exotic locations, it encourages a feeling of escapism, helping to sell that epic moment travellers crave.

As True Traveller’s marketing strategy covered different media platforms, it was important the branding would work well across both digital and print. We focused on defining the visual approach with a simple colour palette and developed a bespoke set of brand icons.

The directional arrow in the logo was also extended to give more prominence to the idea of ‘seeking an adventure’ and appealing to travellers who are looking ahead at their next trip.

True Traveller

True Traveller

Improving user experience to increase bookings

When searching for travel insurance online, most holidaymakers are looking for quick, relevant information and for the booking process to be simple. True Travellers’ previous website design wasn’t providing a good user experience and they were consequently losing potential customers.

To improve conversions online, Rawww redesigned True Traveller’s website with a focus on user experience and ensuring the all-important quote process was quick, easy and intuitive. Through the use of the brand icons, we were able to simplify messaging across the website and make content more memorable and easily digestible to travellers.

True Traveller

True Traveller

True Traveller

“Engaging a design house to totally revamp your brand can be a very daunting task. We were fortunate to have Rawww recommended to us, and I’m pleased to say that the whole experience, and the result, exceeded our expectations tenfold.”

– Director, True Traveller

Mercure

A new website that showcases Mercure Newport as a city oasis

800%

increase in traffic in the first 2 months

8%

click through rate

1000%

increase in organic clicks and impressions

Bringing a modern and vibrant look to Mercure’s new hotel in Newport, with a brand new website that highlights the hotel as the perfect home away from home.

Website strategy
Brand development
Website design
Website build
Booking integration
Content population support
Website maintenance
Reporting
Strategic support
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The challenge

Although Mercure is a well established hotel brand, Mercure Newport was a completely new hotel to the area, and brand awareness was needed in the form of a new website to help drive more tourism interest to Newport and its history, especially those visiting Cardiff.

A desired destination

As a brand new hotel located at the gateway between England and Wales, Mercure Newport is perfectly situated for those looking to explore the Welsh city and surrounding areas. We created a distinctive, mobile-friendly website that differentiated the hotel as a standalone desired destination, but still encompassed the Mercure group brand to ensure consistency. Highlighting the hotel’s ideal location, Newport’s distinctive history, which served as inspiration for the décor, and the Mercure group’s solid reputation as a well-liked hotel brand that guests can trust.

Something for every guest

From dine and stay packages, festive food offerings and functional meeting spaces, the industrial Newport hotel has something for every type of guest to enjoy, which their contemporary website reflects using quality images that capture the hotel in all its glory, integrated with an easy to use booking system.

Open to the public

With the user journey in mind, it was key that the website felt welcoming and easy to use to suit the hotel’s wide target audience – from families to corporate guests and older couples, the website caters to all. The new site captures the hotel’s key USPs, particularly the NP20 restaurant, which is open not only to hotel guests, but to the general public for bookings too.

“We have been working with Alison, Maria and the Rawww team over the last few months to create and launch our website, which is now live. The finished product is fantastic and we couldn’t be more pleased. Would 100% recommend.”

– Director of Sales, Mercure Newport

Construct Apps

Building brand awareness for a new revolutionary app

As the first app of its kind in the UK, ConstructApps’ new site management software needed to attract and retain the interest of SMEs, before, during and after its launch.

Branding
Naming
Website design
Style guide
App design direction
Launch campaign
App store assets
Email marketing
Video creation
Social advertising
Organic social posting
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Nationwide

brand awareness

End-to-end

user friendly website

Omni Channel

marketing approach

The challenge

The primary goal was to establish a strong brand presence in the UK construction and fitout industry, communicating the app’s unique features and benefits through distinctive branding, messaging and omnichannel marketing.

Building a distinctive brand

The new compelling brand needed to reflect the key USPs of the app, which was to allow Sole Traders and SMEs in the UK construction industry access to carry out end-to-end management all in one place.

Colourful brick illustrations are used to create the ‘C’ mark in the logo to bring together all the aspects of a construction project in one digital space. The bricks are then evolved into scenes across the website, supported by characters who represent the target market and their job roles.

Construct Apps

Taking ConstructApps online

With a solid visual brand identity, we then focused our attention on building a user-friendly website. The website serves as a hub where users can learn about the app’s features, pricing plans, and even sign up for a free trial. It also provides valuable support and advice to users navigating the app and industry insight.

1,2,3…Launch!

To drive more traffic to the website and promote the app effectively, we devised a comprehensive launch campaign strategy. From app store assets and optimisation, to email marketing, social advertising and video creation – the launch campaign successfully teased, attracted the target audience and announced the official launch of ConstructApps.

“A very professional and personalised service provided by the Rawww team across a multitude of requirements, always on-hand to assist with their industry experience, nothing is too much trouble and always delivers!”

– Director, ConstructApps

UNIQUE VENUES BIRMINGHAM

Showcasing a unique events venue in Birmingham

361%

CTR improvement

480%

increase in impressions

97%

increase in users

Creating a website that captures Unique Venues Birmingham’s (UVB) distinctive approach to unforgettable events, through their new location venues.

Website discovery
UX design
Website development
WordPress development 
Microinteractions 
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UVB

The challenge 

Having acquired a few new event locations, UVB needed to elevate the look and feel of their website. The new website needed to reflect their industry passion, highlight their USPs, and reach a diverse range of clientele, in keeping with their new brand.

UVB

UVB

A one-of-a-kind website 

We designed and built the website with the target market in mind, introducing a mix of vibrant colour, photography and illustrations, taking the user on a journey through the one-of-a-kind UVB approach. From providing the space, to managing the entire event experience, the new website captures UVB’s quirky brand personality, and builds on business perception in Birmingham.

UVB

The perfect event awaits 

Having elevated the easy to navigate website, we focused on the experimental element of the brand, and ensured it reflected the range of event rooms and expertise UVB had to offer. From corporate events, such as award dinners and parties, associations and charity events, to the occasional wedding, their versatility is showcased throughout the website.

UVB

The future and beyond 

It was important that the website was also future proofed for the developing business changes, as UVB are working to acquire new locations into their portfolio, including, The Alexander Stadium. The flexible website accommodates for any future acquisitions, which is key for business growth.

UVB

UVB

“We’ve loved every moment of working with Rawww. Communication, creativity and care was shown throughout the project and we couldn’t be happier with the end result.”

– Commercial Director, UVB

SWANTON CARE

Creating an inclusive brand for a national care provider

Bringing together

a community of 6 care and community brands.

Helping users

seamlessly search for 64 supported living locations. 

Expressing

a commitment to care, where every moment matters.

 

Working with a national provider of care and support that make every moment matter.

Discovery audit
Branding guidelines
Tone of voice 
Brand assets
Search & location finder 
Website design
Website development & build
Ongoing support
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The challenge 

Over the years, Swanton Care has substantially grown, adding new acquisitions to their portfolio, which has helped expand their offering and locations of care and support nationwide. However, this left the branding feeling disjointed, inconsistent and outdated, they needed help unifying the different groups, without losing the Swanton name and brand values.

Swanton

Modernising a much loved brand 

Swanton Care needed a brand direction that was cohesive, passionate, personal, inclusive and modern. Starting with the typeface and logo, we modernised these adding the subtle curvature of the font to help the brand feel softer and more supportive, alongside the introduction of the hands, which can be found in a few of the sub-brands too. 

In order to maintain some familiarity, we kept the purple and green brand colours that are positively recognised as belonging to the much loved Swanton Care brand.

Swanton

Creating an inclusive digital experience 

Their old website didn’t reflect their values and vision, or the breadth of personal care knowledge and services. We designed and developed the new website with user experience at the heart. When visiting the website, users can easily navigate the services and support they need, as well as read personal stories and news updates. With the introduction of various languages and accessibility tools, the website is inclusive for every type of user. 

We also designed and developed the website to include an in depth search function and map, which includes 64 different locations of care homes and services they provide, all optimised for search.

Swanton

Swanton

Empowering the Swanton community 

We created brand guidelines, including tone of voice, and provided assets for the internal team to ensure consistency across the group. Their new and improved online branding supports those in need of Swanton’s care services and helps them or their loved ones quickly and easily find the right care.

Swanton

Swanton

“Thanks to Rawww for all your hard work, the website and logos have been so well received. We hadn’t realised the scale of the impact the new look would have on people, especially as it brings everyone equally under 1 umbrella.”

– Regional Director (North East) and Registered Manager, Swanton Care

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